Privacy policy

Privacy Policy

Last updated: November 3, 2026

L.C Innovations Group LLC, doing business as savvyaquariums (“we,” “us,” or “our”), operates www.savvyaquariums.com. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, place an order, or contact us. Our store is hosted on Shopify and sells to customers in the United States.

Information we collect

Depending on how you interact with our store, we may collect:

Contact and delivery details: your name, email address, phone number, billing address, and shipping address.
Order details: products viewed or purchased, items in your cart, order history, payment status, and return or refund requests.
Payment information: information needed to process your purchase. Payment card details are processed by payment providers; we receive transaction details and confirmations needed to manage orders.
Account information: information you provide if you create or use a customer account.
Communications: messages and other information you provide when contacting customer support.
Device and usage information: IP address, browser and device details, pages viewed, interactions with the website, and cookie identifiers.

We collect information directly from you, automatically when you use the website, and from providers involved in payments, store operations, and delivery.

How we use your information

We use personal information to:

Process payments, fulfill orders, and arrange delivery.
Send order and delivery updates.
Handle returns, refunds, and customer support requests.
Operate customer accounts and remember shopping preferences.
Maintain the security of our store and detect fraud.
Improve our website and services.
Send promotional communications where permitted and in line with your preferences.
Meet legal, tax, and accounting obligations and resolve disputes.

Cookies and advertising

Our store uses cookies and similar technologies for functions such as the shopping cart, checkout, security, and remembering preferences. Analytics or advertising technologies may also be used when those services are enabled on the store.

You can manage cookies through your browser and, where available, the privacy controls displayed on our website. Blocking essential cookies may affect store functions.

When we disclose information

We share personal information when needed with:

Shopify, which hosts and supports our store.
Payment providers, to process payments and refunds.
Fulfillment providers and carriers, to prepare and deliver orders.
Service providers, to operate the website, provide customer support, and support any analytics or marketing services we use.
Authorities or other parties, when required by law or necessary to investigate fraud, resolve disputes, or protect rights.

Information may also be transferred as part of a merger, sale, or restructuring of the business, subject to applicable law.

Shopify’s role

Shopify processes information to provide and support our storefront. Depending on the Shopify features enabled, it may also process information for purposes described in the Shopify Consumer Privacy Policy. You can review choices concerning Shopify’s use of your information through the Shopify Privacy Portal.

Your choices and privacy rights

You can unsubscribe from promotional emails using the link in those emails or by contacting support@savvyaquariums.com. You may still receive messages needed for orders, payments, deliveries, returns, or customer service.

Depending on your state of residence and applicable law, you may have the right to access, correct, or delete personal information, obtain a copy of it, or opt out of certain uses for targeted advertising. To make a request, email support@savvyaquariums.com. We may need to verify your identity and will respond within applicable legal deadlines. Where permitted by law, an authorized agent may make a request on your behalf.

Security and retention

We use reasonable measures to protect personal information, although no transmission or storage method is completely secure. We keep information for as long as reasonably needed to process orders, provide support, maintain records, meet legal obligations, and resolve disputes.

International processing

Although we sell to customers in the United States, Shopify and other service providers may process or store information in other countries.

Children’s privacy

Our store is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information to us, contact support@savvyaquariums.com.

Third-party websites

Links to third-party websites are governed by those websites’ own privacy practices. Please review their policies before providing them with personal information.

Changes to this policy

We may update this policy when our practices, services, or legal obligations change. We will post the revised version here, update the date above, and provide additional notice when required by law.

Contact and business information

Store: savvyaquariums
Legal company name: L.C Innovations Group LLC
Company registration number: 2023-001369429
Business address: 30 N Gould St, Sheridan, WY 82801, United States
Return warehouse: 20 Linden Avenue East, Unit B, Jersey City, NJ 07305, United States
Email: support@savvyaquariums.com
Phone: +1 607-354-8871