Shipping policy

Shipping Policy

Last updated: November 3, 2026

This Shipping Policy applies to orders placed with savvyaquariums, operated by L.C Innovations Group LLC.

1. Shipping destinations

We ship aquariums and aquarium products within the United States only. We do not currently ship to other countries.

We do not ship to P.O. boxes or military addresses (APO, FPO, or DPO). Please enter a complete street address at checkout.

2. Shipping cost

Standard shipping is free on all U.S. orders, with no minimum purchase. No standard shipping charge is added at checkout.

3. Order cutoff and processing time

Our daily order cutoff is 6:00 PM Eastern Time (ET). Orders placed after the cutoff, on a weekend, or on a public holiday enter processing on the next business day.

Orders are normally processed within 2–3 business days after payment confirmation. Processing days are Monday to Friday, excluding public holidays. We will contact you if we cannot dispatch your order within the stated timeframe.

4. Transit and estimated delivery

After dispatch, standard transit normally takes 4–9 business days. The estimated total time from order processing to delivery is 6–12 business days.

Business days are Monday to Friday, excluding public holidays. These times are estimates; carrier disruptions, severe weather, and other unexpected events may affect delivery.

If we cannot ship within the promised processing timeframe, we will notify you, provide an updated estimate, and give you the option to agree to the delay or cancel the unshipped order for a full refund, as required by applicable law.

5. Tracking

We will email tracking information when it is available after your order has been dispatched. Tracking updates may take time to appear after the carrier receives the package. Contact us if your tracking information is unavailable or stops updating.

6. Address errors and failed delivery

Please check your shipping address before placing an order. If you notice an error, email support@savvyaquariums.com as soon as possible. We will try to correct it before dispatch, but an address change may no longer be possible once the order has shipped.

If a package is returned because the address was incorrect or delivery could not be completed, we will contact you to discuss the available options. We will tell you about any additional shipping cost before arranging a new shipment.

7. Lost or damaged packages

If your package is delayed, lost, arrives damaged, or is marked as delivered but has not arrived, contact support@savvyaquariums.com with your order number. We will investigate with the carrier and arrange an appropriate solution.

For damage, please keep the item and packaging and provide photographs where possible. Our Return & Refund Policy explains how we handle damaged or incorrect items.

8. Contact and business information

Store: savvyaquariums
Legal company name: L.C Innovations Group LLC
Company registration number: 2023-001369429
Business address: 30 N Gould St, Sheridan, WY 82801, United States
Return warehouse: 20 Linden Avenue East, Unit B, Jersey City, NJ 07305, United States
Email: support@savvyaquariums.com
Phone: +1 607-354-8871